FAQs

Frequently asked questions

Quick answers about ordering, printing, artwork, compliance and delivery. Can’t find yours? Ask us.

Ordering and prices

What’s the minimum order?

There’s no fixed minimum. Short runs from 250 labels per design are common for new products, and you can mix several designs in one order. See pricing.

How much do supplement labels cost?

It depends on size, quantity, material and finish. Our label cost guide explains what drives the price, and the pricing page has an estimator. Every quote includes compliance notes.

Do you send samples?

Yes. Ask for a sample pack and we’ll post examples of our materials and finishes so you can see and feel them before ordering.

Can I reorder the same labels later?

Yes. We keep your approved artwork on file, so a reorder only needs the quantity and any changes such as a new batch code or date.

Printing and materials

Which material should I use?

White polypropylene with a laminate suits most tubs and bottles: it resists moisture, powder and handling. Paper suits dry glass jars and boxes, clear film gives a no-label look, and conformable films suit pouches. See all label types.

Rolls or sheets?

Rolls suit hand or machine application at volume; tell us your applicator’s core size and wind direction. Sheets suit very small runs applied by hand. See roll labels for applicators.

Can you print batch codes and best before dates?

Yes. Variable data printing adds a batch code and date to each run, so you don’t need a separate coder for short runs. See best before dates and batch codes.

How long does printing take?

After you approve the proof, printing typically takes 3 to 5 working days, then tracked delivery. Proofs are usually sent within one working day of receiving artwork.

Artwork and design

What file format do you need?

A print-ready PDF with 2 mm bleed, fonts outlined or embedded and images at 300 dpi. If you don’t have one, we can prepare it. See print-ready label artwork.

Can you design my label?

Yes. We design single labels and full ranges, with the legal panel built in from the start. See label design.

What size label do I need?

It depends on the container. Our label size guide lists common sizes for bottles, tubs and pouches. If you send us the container, we’ll measure it.

Compliance

Do you check my label against the rules?

Yes. Every print order includes a check of the mandatory statements, %NRV figures, claims, allergens, text size and traceability details, with written notes. It’s a practical check, not legal advice. See compliance check.

What has to be on a UK supplement label?

The name “food supplement”, the characterising nutrients or substances, daily dose, do-not-exceed warning, varied diet statement, young children statement, ingredients with allergens emphasised, nutrient amounts and %NRV per daily dose, net quantity, best before, batch, and a UK business name and address. See the full checklist.

Which health claims can I use?

Only authorised claims from the GB nutrition and health claims register, with their conditions of use. See health claims and words you can’t use.

Can you check labels for Northern Ireland?

Yes. Northern Ireland follows EU food law, so claims, addresses and some additives differ. Tell us where you sell and we’ll check against both. See selling in Northern Ireland.

Do you check labels printed elsewhere?

Yes. We’ll review any label, whoever designed or printed it.

Delivery

Do you deliver across the UK?

Yes. We work online and deliver by tracked courier to England, Scotland, Wales and Northern Ireland. Most addresses receive their labels the next working day after dispatch; some remote areas take two. See all UK areas.

Do I need to be local to order?

No. Briefs, proofs and approvals all happen online, so where you’re based makes no difference.

Still have a question?

Send us your artwork or a quick message and we’ll reply within one working day.

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